Effective Date: January 1, 2026

At Pro Forge Belts, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or contact us regarding our products and services.

1. Information We Collect

We may collect the following information:

  • Full Name
  • Company Name
  • Email Address
  • Phone Number
  • Shipping & Billing Address
  • Product Inquiry Details
  • Order Information
  • IP Address and Browser Information
  • Any information voluntarily submitted through contact forms or email

2. How We Use Your Information

Your information may be used to:

  • Respond to inquiries and quotation requests
  • Process and manage orders
  • Provide customer support
  • Improve our products and website
  • Send order updates and important notifications
  • Provide OEM and custom manufacturing services
  • Comply with legal obligations

We do not sell or rent your personal information to third parties.

3. Cookies

Our website may use cookies to improve user experience, analyze website traffic, and remember user preferences. You can disable cookies through your browser settings if you prefer.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, misuse, disclosure, alteration, or loss. While we strive to protect your information, no online transmission or storage method is completely secure.

5. Third-Party Services

We may work with trusted third-party service providers such as payment processors, shipping companies, analytics providers, and hosting services to operate our business efficiently. These providers only receive the information necessary to perform their services.

6. International Shipping

As we serve customers worldwide, your information may be used to process international shipping, customs documentation, and logistics requirements where necessary.

7. OEM & Custom Orders

Information provided for OEM, private label, and custom manufacturing projects, including artwork, logos, product specifications, and branding materials, is treated as confidential and used solely for manufacturing your requested products.

8. Data Retention

We retain customer information only for as long as necessary to fulfill orders, provide support, comply with legal obligations, and maintain business records.

9. Your Rights

Depending on your local laws, you may have the right to:

  • Access your personal information
  • Request corrections to inaccurate information
  • Request deletion of your personal data
  • Withdraw consent where applicable
  • Request a copy of your stored information

Requests will be processed in accordance with applicable privacy laws.

10. Children's Privacy

Our website and services are intended for business and professional use. We do not knowingly collect personal information from children under the age of 13.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be published on this page with the updated effective date.

12. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

Pro Forge Belts
21 Darnell Avenue
Mount Pleasant, WA 6153
Australia